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FAQs

ANSWERS TO YOUR QUESTIONS

Shopping Information

HOW LONG WILL IT TAKE TO GET MY PACKAGE?

You will receive your package between 2-5 business days. During holidays the shipping will take longer but you will receive a tracking number with shipping information. 

DO YOU SHIP INTERNATIONALLY?

We do ship Internationally, the cost of shipping is $20.

Payment Information

WHAT PAYMENT METHODS ARE ACCEPTED?

Credit Card Payments are accepted, After Pay payments and Paypal payments

Orders and Returns

DO I NEED AN ACCOUNT TO PLACE AN ORDER?

You do not need an account to place an order. However, you get loyalty points when you make a purchase if you have an account!

WHO SHOULD I CONTACT IF I HAVE ANY QUERIES?

You can email us at info@lovelyshop.com, or you can also DM us on Instagram @_alovelyshop

CAN I RETURN WHAT I ORDERED?

A Lovely Shop does not accept any returns at this moment. We can exchange the merchandise if the size was not correct or if there were any damages when received. We can also provide a store credit as well.  

HOW CAN I CANCEL OR CHANGE MY ORDER? 

Email us at info@lovelyshop.com and we will get back to you within 24 hours!

HOW DO I TRACK MY ORDER?

You will receive a confirmation email with a tracking number!