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We only offer exchanges or store credit at this time.

You must contact us first via email within 5 to 7 days of your order arriving. We will not accept any merchandise if we are not contacted in that time frame. 

 

EXCHANGE POLICY 

Items must be returned in new, unworn, and unwashed condition. They must also be returned with their original packaging and all of its contents.

 

Any "sale" items are non-returnable, non-refundable, and non-exchangeable.

 

We are not responsible for the cost of a return label*

 

Once we've received your package, we will contact you via email to issue your store credit code for easy access shopping.

 

You can always contact us with further questions at info@alovelyshop.com